We collect the details you give us to plan and book your journey, and use them for nothing else. We share only what a hotel, airline, permit office or guide needs to provide a booked service. We do not sell your data.
What we collect
When you enquire: your name, email, phone number and the details of the journey you describe. When you book: passport details and dates of birth where hotels, permits or airlines require them, dietary and health notes you choose to share, and payment records. When you subscribe to our letter: your email address.
How we use it
To reply to your enquiry, plan and book your journey, look after you while you travel, keep accounting records and, if you subscribed, send our monthly letter. We do not use your data for advertising profiles.
Who we share it with
Only the suppliers who provide a service you booked (hotels and homestays, permit offices and registered agents, drivers, guides and, if you ask us to book them, airlines and railways) and our accountants and payment providers. Some are outside India; we share only what each one needs.
How long we keep it
Enquiries that do not lead to a booking: [24] months. Booking records: as long as Indian tax and accounting law requires, currently [8] years. Newsletter: until you unsubscribe.
Your rights
You can ask to see, correct or delete your personal data, or withdraw consent for our letter, by writing to [email protected]. We reply within [30] days. Under India's Digital Personal Data Protection Act you may also contact our grievance officer: [NAME, EMAIL].
This website
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Last updated: [DATE OF LEGAL REVIEW]. Questions about this policy: [email protected].