Gangtok desk · replies within one working dayPermits handled · every cost shown

Policies

Payments policy

In plain English

We take a [25]% deposit to confirm a booking and the balance [45] days before departure. You can pay by [UPI, bank transfer (NEFT/RTGS/IMPS, SWIFT for overseas) or card]. We never ask for card details by email, WhatsApp or phone.

When you pay

  • Deposit: [25]% of the total price, to confirm your booking.
  • Balance: due [45] days before departure.
  • Late bookings (within [45] days of departure): full payment at booking.
  • Some suppliers (peak-week hotels, trek operators and camps) need early payment; your quote will say so.

How you can pay

[Confirm accepted methods.] Indian residents: UPI, NEFT/RTGS/IMPS bank transfer, credit and debit cards through [PAYMENT GATEWAY]. Overseas clients: SWIFT transfer in INR or [USD/EUR/GBP], or international cards through [PAYMENT GATEWAY]. Card payments may carry a gateway fee of [X]%, shown before you pay.

Taxes

Prices in quotes include GST at the applicable rate, shown separately on your invoice. Tax Collected at Source (TCS) may apply to some packages under Indian tax law; we show it on the invoice where it does. [Confirm with your accountant.]

Keeping payments safe

Our bank details are only ever sent on a signed PDF invoice from [email protected]. If you receive bank details from any other address, or a message asking you to pay a different account, call us on +91 99546 34102 before paying. We never ask for card numbers, OTPs or passwords.

Last updated: [DATE OF LEGAL REVIEW]. Questions about this policy: [email protected].